Frequently Asked Questions
Everything you need to know about the revolutionary hybrid cookware.
What exactly is hybrid cookware?
HexClad hybrid cookware combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick. Our patented laser-etched hexagon design allows you to sear like professional steel while being easy to clean.
Is HexClad cookware metal-utensil safe?
Yes, our unique laser-etched surface is scratch-resistant and specifically designed to withstand metal spatulas, whisks, and spoons without damaging the non-stick valleys.
How do I care for and clean my pans?
HexClad is dishwasher safe, but we recommend hand washing with warm soapy water for longevity. For tough burnt-on food, you can use a scouring pad or steel wool, as the surface is incredibly resilient.
Do you offer a lifetime warranty?
We stand behind our products with a lifetime warranty against manufacturer defects. We build our cookware to last a lifetime of cooking, and we want you to be confident in your investment.
Can HexClad pans be used on induction cooktops?
Absolutely. HexClad cookware features a magnetic stainless steel base that is compatible with all cooktops, including induction, gas, electric, and ceramic glass.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your HexClad purchase, you can return it within 30 days for a full refund.